Digital Government Authority guidance
We follow the government digital-service guidelines and standards in force at the time of delivery, and the entity's own identity.
Solutions
Mobile apps for government entities
Android and iOS apps for government entities: Nafath sign-in, WCAG 2.1 AA accessibility, personal data protection, hosting inside Saudi Arabia and publishing under the entity's name.
Government mobile apps
We design and build Android and iOS apps for government entities: for beneficiaries, field staff and management. Arabic first, accessible to everyone and secure from the first line of code.
The standards we build to
Accessibility to WCAG 2.1 AA
Screen readers, colour contrast, larger text and navigation that does not need precise taps.
Personal data protection
Minimal data collection, clear consent, and encryption on the device and in transit, in line with the Personal Data Protection Law.
Cybersecurity
Testing against mobile application security standards, secure key storage and no personal data leaking into logs.
Arabic first
A right-to-left interface designed in Arabic, with English that is written rather than translated word for word.
Hosting inside Saudi Arabia
Servers and data on the infrastructure the entity chooses inside the Kingdom.
What the app includes
- Sign-in with Nafath or the entity's own accounts
- Push notifications and in-app messages
- Requests and forms with step-by-step status tracking
- Offline work for field tasks with secure sync
- A web admin console and usage reports
- Publishing on the App Store and Google Play under the entity's accounts
How we build the app
Discovery
Interviews with beneficiaries and staff, and a map of today's service journey.
Interactive prototype
Screens designed and tested with real users before any code is written.
Build and test
Short delivery increments with functional, security, accessibility and performance testing.
Launch and support
Acceptance testing, store release and a warranty period, followed by support and updates.
What the entity receives
- The requirements document and screen designs
- The app on both stores and the admin console
- Security and accessibility test reports
- Source code and operations documentation, as the contract specifies
- Training for the entity's team on administration and operations
Mobile app FAQ
Whose name is the app published under?
The entity's, on its own App Store and Google Play developer accounts, so the app and its data stay with the entity.
Does the app support Nafath sign-in?
Yes. Nafath sign-in is built within the project once the entity has integration access.
Does the app work offline?
Where the service needs it, we design offline work for field tasks with secure sync once the network is back.
Request a proposal for your app
Describe the service and who it is for, and we will come back with a proposed scope and an estimated timeline.